Ordering a template on Turmeric Ink is easy... just follow these simple steps:
Step 1: Select your card
We have a wide range of styles for our templates, to make it easier to select we’ve grouped the templates into collections on the basis of themes, which you could access via the filter tag in the gallery or on the home page. The templates are also segregated into 3 tiers on the basis of price.
- Classic: Between Rs.11,000 to Rs. 22,000
- Premium: Between Rs. 23,000 and 44,000
- Luxury: above Rs. 44,000
Step 2: Enquire
Once you’ve made a selection, send us an enquiry by hitting the Enquire button on the bottom navigation. This sends us a message with your request and we will revert to you with the quote within a few hours. You may enquire on multiple templates individually. We’re in the process of streamlining this, and will soon be launching the improved functionality of shortlisting and enquiring.
Step 3: The Process
Once you’ve finalised the template you want, the process itself begins.
- Send us an advance of 50% along with the final text as you wish it to appear. The payment details would be shared via whatsapp.
- A design draft will be shared in the form of static images, for you to check text and information.
- We provide a maximum of two rounds of text edits, beyond which a fee would becharged. The video animation starts only after we receive a confirmation on the design draft.
- A watermarked video draft is shared for approvals. Along with which the balance 50% amount is requested.
Step 4: Delivery
There are two ways to take delivery of your invite
- As an MP4 filethat you can attach and send to your invitees.
- As a Private Link which you can send allowing the invitees to stream the video rather than downloading it.
Q.
How do I book an order?
A.
Once you have finalized the invite, please share the final text and 50% advance. You can take forward this conversation on our whatsapp number.
Q.
How long will you take to deliver?
A.
Our usual process is 7-10 days. This time includes your text layout, edit rounds and then the final output of your invite video.
Q.
How do I share my text?
A.
We provide a form to you, which you need to fill and share.
Q.
What if we are not happy with the layout?
A.
This is the reason we give 2 rounds of edits. What you see is what you get in the final product.
Q.
I have 4 functions but not everyone is invited to all the functions. Will you give me 4 separate videos?
A.
We don’t do 4 separate videos unless you have a completely new guest list for each event. We believe in sending 1 comprehensive video with all details for the guests to not miss out any information. Therefore we advise on making guest lists as per sets and we can then deliver the additional videos based on those sets.
Q.
How do we contact you?
A.
Whatsapp is our primary source of communication. Since this is a digital product, communication via whatsapp and email is a lot more convenient.
Q.
What is your payment process?
A.
50% advance at the time of booking the order and balance 50% before the final file is shared.
Q.
What are the modes of payment available?
A.
You can do a direct bank transfer or pay through UPI
Q.
What are templates?
A.
Templates are pre-designed invites with the same thought, design and execution process we do for a custom. Templates only help you get the invite quicker at the best possible price.
Q.
Can we make design changes to the invite?
A.
These are templates. The only customisation available is in Text and Music.
Q.
Can the font be changed?
A.
These are templates. The only customisation available is in Text and Music.
Q.
Can I change the music?
A.
Yes, you can. However, you need to finalize the music as soon as the text is approved.
Q.
Do you do invites in other languages?
A.
Yes, we do. But not all invites are conducive to it, so kindly share links of your preferred invites and your text for us to help pick out the perfect fit for you.
Q.
We want to mix 2 different songs for the invite?
A.
We don’t do music editing and mixing at our end. However if you provide the file, we are happy to use it.
Q.
Do you suggest music options?
A.
Yes we do. But music is a personal choice, so the final decision is on you.
Q.
I only have 2 functions, will the price of the invite change?
A.
Videos are shown with a maximum of 6 function slides. You can choose to take 1 or maximum of 6, price does not change.
Q.
We want the same invite for the other(Bride or Groom) side of the family. Is that chargeable?
A.
Yes, it is charged extra.
Q.
Are digital stationery part of the package?
A.
No, they are additional.
Q.
Is Monogram part of the invite cost?
A.
It is an additional cost.
Q.
Is Save the Date included with the invite?
A.
It is an additional cost.
Q.
We want matching Print Stationery, how can we go about that?
A.
Kindly share your list along with quantities for us to quote you the price.
Q.
Are the additional text edits chargeable?
A.
Yes.
Q.
Does the cost remain the same, if in a different language?
A.
A nominal price is charged for language other than English
Q.
We want an extra video with a lesser number of function slides. Is that chargeable?
A.
Yes, it is charged extra.
Q.
How many edit rounds do you provide?
A.
We provide two rounds of text edits. Any text edit post that is charged separately per edit round.
Q.
I don’t need any edit rounds, my text is final. Can you give it to me sooner?
A.
From our experience, Clients do end up using the edit rounds. However, if you are okay with the first draft, we are happy to deliver it sooner.
Q.
Would you be giving us a pdf/static images of the invite along with the video?
A.
No, we don’t do static invites. However, we do digital itinerary additional to the invite.
Q.
We want a few print invites?
A.
These invites are designed for digital purposes only. However, if your quantity is more than 100, please reach out to us and we will help you with the quote.
Q.
Can you remove your company logo from the invite?
A.
Design is a copyright of Turmeric Ink and our branding goes on all our products.
Q.
Can you give design files for us to print ourselves?
A.
Design is a copyright of the company and thus not shared with anyone
Q.
In which format will you give me the final file?
A.
There are two ways to share the file. We can either give you a private youtube link to share or an mp4 file to be shared on whatsapp.
Q.
Can I send the invite over email?
A.
Emails have size limitations. Our videos for whatsapp are between 55 - 60 mb to keep the quality and resolution high.
